Why a Kia Dealership Stands Out in Customer Service and Satisfaction

In recent years, Kia Motors has focused on innovation, design, and customer satisfaction. Kia’s sleek and competitive vehicles have earned them a dedicated following.

Kia has also made its mark in the market by delivering quality, reliability, and longevity. Their vehicles have been ranked the most reliable mass-market brand in the Vehicle Dependability Study.

High-Quality Vehicles

KIA customers are happy with their vehicles, scoring high marks in studies measuring initial quality and dependability. But they’re less satisfied with dealership experiences.

Fortunately, this is an area where a Kia dealer can stand out from the competition. KIA customer service representatives are available to address any questions or concerns over the phone. They also respond to customers through social media.

Kia customers know the brand offers many SUVs, sedans, and hatchbacks. The brand has something for everyone, from the award-winning Telluride to the stylish Sportage.

And if you’re looking for a green ride, KIA offers hybrid and plug-in models that can help reduce your environmental impact. The brand also provides affordable, quality used vehicles. Whether you’re looking to buy a new or pre-owned car, a KIA dealer such as Turner Kia will work with you to find the right vehicle for your lifestyle and budget.

Personalized Service

Personalized service is an integral part of the Kia dealership experience. This is especially true during car-buying when customers need assistance choosing a vehicle and making payments. A reputable dealership will be able to help buyers find financing options that work with their budgets, and they’ll also be available to answer questions about maintenance and repairs.

Customers love and rank the Kia brand highly in studies measuring vehicle quality and dependability. Unfortunately, they’re not as satisfied with the dealer network — Kia dealers rank last in sales satisfaction.

The best way to avoid being disappointed by a lack of inventory is to consider custom ordering your Kia. This option lets you choose the exact model, exterior color, and desired packages. You’ll try out in a car that perfectly matches your style. The dealership will be able to guide you through the entire custom order process from start to finish.

Competitive Financing

When financing your new vehicle, a Kia dealership offers competitive interest rates. This makes it easier for individuals from all walks of life to secure an auto loan. They will also go the extra mile to help you find a loan that fits your budget.

The dealership will also offer a comprehensive autobody shop to handle any collision repairs your vehicle needs. This is a significant convenience because you don’t have to search for a separate body shop.

With all these advantages, there’s no doubt that a Kia dealership is an excellent choice for drivers who want to purchase a new vehicle. 

Convenient Location

 According to a study that rated dealership satisfaction with 16 mass-market car brands, Kia’s deals to improve. The survey asked new-car buyers to rate their experiences with everything from typical dealership shenanigans to behaviors that border on criminals, and Kia finished last.

The dealer experience can be a big part of how happy you are with your new or used vehicle, and the Kia team is committed to ensuring the customer comes first. This means taking the stress out of vehicle maintenance and repairs, providing fair prices, and ensuring all repair and maintenance work is completed on time. The Kia dealership is there whether you need to get your Kia repaired or serviced. See how much you can save with a Kia Maintenance Plan. Terms & Conditions Apply.